"People don't care about how much you know until they know how much you care." That's the statement that defines Townsend Homes. From the first moment that a customer contacts Townsend Homes, they become a part of our family. Our purpose is to help our family members get something they want-their dream home. And our goal is to build them a quality home at a fair price while including name brand, quality products that will perform over the life of their home and help their investment increase for years to come. Our team works hard to develop elegant plans that include the latest features and architectural styles. We work hard to negotiate the best pricing on products so that we can offer the most extensive list of included features in the area. Our Smart Choice Preferred Lender Program offers the best rates, fees, incentives, and service to make financing quick and easy. But, any builder can do those things.
What sets Townsend Homes apart is our customer service. Courtesy, communication, knowledge, and a willingness to go the extra mile makes our customers' experience an exciting and memorable one. And the proof lies in the number of referrals from customers who have built their dream home with Townsend Homes. Over 70% of our business comes from those referrals. When we communicate our website address, mybuildercares.com, we understand that we will be held to a higher standard because we claim to really care. We accept that challenge daily and work hard to not only meet but to exceed those expectations.